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Helpful information

Simple information about your shipment request and your personal details.

Your information

When you send a request, WecoColis collects the details needed to contact you and organise your shipment: your name, telephone number, pickup information, destination details, and package information.

How we use your information

We use it only to respond to your request, confirm collection and delivery arrangements, and provide customer support. We do not sell customer information.

Who may receive it

Your information may be shared only with WecoColis team members and delivery partners who need it to organise your shipment.

Your choices

You can ask us to correct or delete your request information by contacting WecoColis directly.

How we work

Submitting a form is a request for contact; it does not by itself create a transport contract or guarantee a collection or delivery date.

Shipment confirmation

WecoColis confirms the shipment details, pickup arrangements, accepted goods, and delivery plan directly with you before transport is arranged.

Customer information

Please provide accurate contact, pickup, destination, and package information. Tell our team if any details change.

Restricted items

Customers must not send prohibited, dangerous, illegal, or improperly packed items. Contact WecoColis if you are unsure whether an item can be transported.

Please review this page with your legal adviser before using it as your final company information page.